1.Who are authorized Anear Retailers and Resellers?

Our major authorized Retailers and Resellers are Amazon.com LLC. For more information, please contact us at support@ianear.com.

2. What isn’t covered by the warranty?

Purchases from unauthorized resellers

Improperly operated devices

Lost or stolen products

Purchases made over 18 months ago (unless otherwise stated)

Non quality-related issues (after 30 days of purchase)

Free products

3.When does the warranty begin?

It begins the day you place your order.

4.How do I claim the warranty?

If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page on Amazon, or contact us at support@ianear.com.

To return your Anear product, please email us at support@ianear.com with:

• Name of product purchase

• Your purchase order ID

• Reasons for return

5.. Will the warranty be renewed if my product is replaced?

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.